Shipping policy

Shipping Policy

Effective Date: June 2026

Thank you for shopping with Blissora. We are committed to delivering your order safely and efficiently. Please read our shipping policy carefully before placing your order.

 

All orders placed through Blissora are fulfilled and delivered exclusively via Amarex Store to Door, a registered courier and logistics service operating within South Africa. By placing an order, you acknowledge and agree to the use of this shipping provider.

Estimated delivery times are as follows:

 

•        Standard Delivery: 8 – 11 business days from the date of order confirmation.

•        Business days are defined as Monday to Friday, excluding South African public holidays.

•        Orders placed on weekends or public holidays will begin processing on the next available business day.

 

Please note that delivery timeframes are estimates and not guaranteed. Actual delivery times may vary depending on your location and other factors outside of our control.

Blissora currently ships to delivery addresses within South Africa. We do not currently ship internationally. Remote or rural areas may experience extended delivery times beyond the standard 8 – 11 business day estimate.

Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to track your shipment via the Amarex Store to Door tracking portal. It is your responsibility to monitor your shipment and ensure someone is available to receive the delivery.

Important Notice Regarding Delivery Delays

Blissora shall not be held liable for any delays in delivery once an order has been dispatched and is in the possession of Amarex Store to Door. Delivery delays may occur due to, but are not limited to, the following circumstances:

 

•        Adverse weather conditions or natural disasters.

•        National or regional public holidays.

•        Industrial action, strikes, or civil unrest.

•        Incorrect or incomplete delivery addresses provided by the customer.

•        Failed delivery attempts due to the recipient being unavailable.

•        High volume periods such as festive seasons or promotional events.

•        Any other circumstances beyond Blissora's reasonable control (force majeure).

 

In accordance with the Consumer Protection Act 68 of 2008 (CPA) and general South African contract law, Blissora's limitation of liability for delivery delays is valid provided that:

 

•        This policy is communicated clearly and prominently to the customer prior to purchase (which it is, by virtue of this document).

•        The limitation does not apply in cases of gross negligence or wilful misconduct on the part of Blissora.

•        Blissora takes reasonable steps to assist customers in resolving delay-related issues with the courier.

 

Blissora will make reasonable efforts to assist customers in following up with Amarex Store to Door in the event of a significant delay. However, we cannot guarantee specific delivery dates and will not be liable for any loss, inconvenience, or damages arising from late delivery.

If a delivery attempt is unsuccessful due to the recipient being unavailable or an incorrect address being provided, the item may be returned to the nearest Amarex facility. It is the customer's responsibility to arrange re-delivery. Additional re-delivery fees may apply. Blissora will not be held responsible for costs arising from failed delivery attempts where the customer has provided incorrect information.

In the unlikely event that your order arrives damaged or is confirmed lost in transit, please contact us at blissora.flawlessbeauty@gmail.com within 48 hours of the expected delivery date. We will liaise with Amarex Store to Door on your behalf to investigate the matter. Blissora's liability for lost or damaged goods in transit is limited to the value of the affected items, subject to investigation and confirmation by the courier.

To ensure successful delivery, customers are responsible for:

 

•        Providing a complete and accurate delivery address at checkout.

•        Ensuring someone is available to receive the delivery or that a safe drop-off arrangement is in place.

•        Monitoring tracking updates and responding to any courier communications.

•        Contacting Blissora promptly if there are any issues with the delivery.

If you have any questions about your order or this shipping policy, please contact us:

 

•        Email: blissora.flawlessbeauty@gmail.com

•        Website: www.blissora.co.za

•        Business Hours: Monday – Friday, 08:00 – 17:00 (SAST)

Blissora — This policy is subject to change without notice. Last updated: June 2026.